Our Service - Guests

Our Service:

  • On hand prior to your arrival for any questions/assistance regarding your planned vacation
  • Access to discounted ski/snow equipment and summer bike hire
  • Assist with transportation from Vancouver Airport to Whistler & Return
  • On hand for any advice or issues that you may have throughout your stay
  • Clear and Simple check-in details
  • If you require a basic supply of groceries delivered prior to your arrival we can arrange that too!

Check out availability of our properties by clicking here.  

When booking your vacation it's essential that you have all the facts before you make a decision.

Living in Whistler means that not only can we provide you with the best advice, but we're also on hand throughout your stay if any issues arise.

When you book a vacation with a big Hotel chain there's comfort in knowing that everything will be taken care of during your stay, especially if you have any issues. Although we're a small boutique agency you can be assured of the same level of service with the added benefit of dealing with one person rather than numerous people.

However, if you've not stayed at a self catering/home owner property before then it can be a little daunting. Some reservations could be - How do I pay for the vacation? When will I receive check-in details? Who will provide me with keys or access codes? What about linens - are they provided in the unit? What happens if the washer/dryer packs up during my stay? Well, rest assured. By booking with Whistler Breaks, everything from the check-in details, advice on transportation down to pre-arranged lift tickets and numerous other details are in hand and you will receive all your instructions in good time, before your arrival.

We offer all our guests who have booked accommodation through Whistler Breaks access to discounted lift tickets and ski rentals and we can also help pre-arrange any ski/snowboard lessons or transportation requirements.